Accessibility
Our Commitment
Prosperous Health is committed to providing an inclusive and accessible digital experience for all visitors, including people with disabilities. We continually work to improve access to the information, resources and services available through our website.
Accessibility Standards
Our goal is to align this website with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines provide recommendations for making digital content more perceivable, operable, understandable and robust for people with a wide range of abilities and assistive-technology needs.
Our Ongoing Accessibility Efforts
Our accessibility work focuses on areas that include:
- Providing text alternatives for meaningful images
- Supporting keyboard navigation and visible keyboard focus
- Maintaining readable typography and sufficient color contrast
- Using clear headings, descriptive links and logical page structures
- Providing labels and instructions for forms
- Supporting screen readers and other assistive technologies
- Providing captions or transcripts for applicable multimedia content
- Reviewing new and updated content for accessibility considerations
Accessibility is an ongoing process. As technologies, standards and website content evolve, we will continue evaluating and improving the digital experience.
Assistance and Alternative Formats
If you experience difficulty accessing any part of this website, need information in an alternative format or require assistance completing an online action, please contact us:
Email:info@prosperous.health
Phone: (888) 207-3422
When contacting us, please identify the webpage or feature involved and describe the difficulty you experienced. If possible, include the page address and the browser, device or assistive technology you were using. Please do not include diagnoses, medical records or other sensitive health information in an email.
We will make reasonable efforts to provide the requested information or service through an accessible communication method and address reported accessibility concerns promptly.
Third-Party Content
This website may include links to third-party websites, applications or services that Prosperous Health does not own or control. Although we encourage accessibility among our partners and service providers, we cannot guarantee the accessibility of independently operated third-party content. Please contact us if a third-party resource creates a barrier to accessing information or services.
Facility Access and Reasonable Accommodations
For questions about physical accessibility at a Prosperous Health location or to request a reasonable accommodation, please contact the applicable facility before your visit or call (888) 207-3422. Our team will work with you to understand your needs and provide appropriate assistance whenever reasonably possible.
Feedback
We welcome feedback about the accessibility of our website and services. Your experience helps us identify opportunities for improvement and provide better access for everyone.