Privacy Policy

Prosperous Health ("Prosperous Health," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit prosperoushealth.net, contact us, or interact with our SMS and other messaging programs.

Information we collect

We may collect:

• Contact information you provide (such as name, phone number, email address, and postal address)
• Inquiry and referral details you share about care needs or services
• SMS and messaging data, including your mobile number, message content, opt-in status, delivery and engagement metadata, and opt-out requests
• Technical information such as IP address, browser type, device identifiers, and pages visited

How we use information

We use information to:

• Respond to inquiries and coordinate referrals or admissions
• Send SMS messages you have consented to receive (for example, appointment reminders, care coordination updates, and related program communications)
• Operate, secure, and improve our websites and services
• Comply with law and protect the rights and safety of others

SMS and text messaging

If you opt in to receive SMS messages from Prosperous Health, we use your mobile number and related messaging data solely to deliver the program you enrolled in and to honor HELP and STOP requests. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of purchasing any goods or services.

We do not sell, rent, or share mobile opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. Service providers who help us deliver messages (such as messaging platforms or carriers) may process data only as needed to provide those services on our behalf.

Text STOP to opt out at any time. Text HELP for help. You may also contact us using the information below to update your preferences.

Sharing of information

We may share information with network facilities and care partners as needed to respond to your request; with vendors who process data for us under appropriate agreements; when required by law; or in connection with a business transfer. Except as described in this policy, we do not sell personal information.

Health information

Certain health information may also be protected under applicable privacy laws, including HIPAA where it applies. This website Privacy Policy is in addition to any Notice of Privacy Practices that may apply to treatment relationships.

Data security and retention

We use administrative, technical, and physical safeguards designed to protect personal information. We retain information only as long as needed for the purposes described here, unless a longer period is required by law.

Your choices

You may request access to or correction of personal information we hold about you, opt out of marketing communications, and withdraw SMS consent as described above. California residents may have additional rights under applicable state privacy laws.

Contact us

Prosperous Health
Email: privacy@prosperous.health
Phone: +1 (888) 207-3422
Web: prosperoushealth.net

We may update this Privacy Policy from time to time. The effective date above reflects the latest revision.